PLEASE NOTE: The #1 problem we see when users are having trouble getting or sending their email is an incorrect port setting. This is covered in #11 below. Make sure you have 2525 set, especially if you're on DSL.
Step by Step Instructions for configuring Outlook
1. Open Outlook and locate your main menu at the top of the window.
2. Click on "Tools" and then on "Account Settings"
3. Click on "New" to create a new email account.
4. You're setting up a POP3 account, and this popup box defaults to POP3.
5. Fill in all fields. This password matches the password for your email account on the Wildwood Interactive email server. Your password is the one that we supplied to you or you supplied to us.
6. Once you've filled in all the fields, click the "Manually configure..." checkbox.
8. This popup defaults to the correct choice, Internet E-mail.
7. Complete all fields in the Internet E-mail Settings Popup. Then be sure to click "More Settings" instead of "Next."
8. Click on the "Outgoing Server" tab.
9. Click on "My outgoing server (SMTP) requires authentication" and leave "Use same settings as my incoming mail server" radio button selected. Then click the "Advanced" tab.
11. Change "Outgoing server (SMTP)" from 25 to 2525. Click "OK" when you've finished with this tab.
12. This will take you back to the Internet E-mail Settings Popup that you were at on Step 7. This time click "Next" instead of "More Settings."
13. Click "Finish" and close up any remaining popups. You should receive a test email in Outlook.
